Security Policy & Privacy
At the Ultra Store, we hold your customer security as paramount.
This website takes precautions to protect users' information. When sensitive information is submitted via the Website, that information is encrypted and is protected with an SSL encryption system. Once an order is received, the payment details are erased. The servers on which we collect and store personal information are kept in a secure environment.
SSL encryption relates to all pages where sensitive information is to be placed e.g. your address or credit card details. In such places a small yellow padlock icon will appear in the bottom right hand area or your browser window to indicate that you are on a secure page.
However, there are occasions where a Microsoft prompt box will appear on your screen telling you that the page contains "Secure & Non-secure items": that is you have a mix. This relates to (insecure) images/pictures on that page and not the (secure) data on that page. This is a feature of the Microsoft Internet Explorer software and in no way relates to the security of our website.
Data Protection and Privacy: Any details which you provide to us from which we can identify you are held and processed lawfully and in accordance with the Data Protection Act 1998.
Collection and Use of Information: the Ultra Store is the sole owner of the information collected on this Website. We will not disclose or divulge this information to others in ways different from what is stated in these terms and conditions. the Ultra Store collects information from users of our website at several different points.
Where an order form exists, we will request information from the user as required. Here a user must provide contact information (like name, shipping address, landline telephone number) and financial information (like credit card number, expiry date). This information is used for billing purposes and to fill customers' orders. In case of difficulty in processing an order, this information will be used to contact the user.
We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or divulge any personal information for any secondary purposes.
This Website contains links to other websites with their own privacy policies,the Ultra Store is not responsible for the privacy policies of these websites.
Subscription by any user to our Catalogue Service, requires contact information such as name and email address.
Use of ‘Cookies’
Cookies are small pieces of data or text files that are stored by your web browser on your hard drive. Cookies allow a website to personalise your shopping experience and let the website know when the user has returned for example. Our cookies do not contain any personal information about you and are only used to determine your browser and user preferences for our site to help enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled, but you may lose a certain level of functionality.
If a user's personal information changes (such as your address), or if a user no longer desires our service, or if a user does not wish to receive carefully chosen mailings from other companies which we feel may be of interest, we provide a way to correct, update or remove that user's personal data provided to us. This can be done by emailing Customer Services at firstname.lastname@example.org
Users who no longer wish to receive information may opt-out of receiving these communications by emailing us at email@example.com